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Return & Exchange Policy

RETURNS & EXCHANGES POLICY

  • We will gladly accept any unworn, unwashed, unused product with original tags & packing within 30 Days of purchase for a refund, replace or an exchange.
  • Products with genuine fault ‘ll be replaced free of cost and shipper ‘ll arrange the pick up and delivery of wrong product from your given address in the available service areas.
  • Delivery charges of return and exchange will not be refunded if there’s no genuine fault.
  • Please return goods with a copy of the invoice and mention the reason for returning the items.
  • Customer needs to send the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address if he/she wants to return due to change of mind or other personal reason.
  • Due to use of Studio lights in shoot actual product color might slightly vary from the image and that product ‘ll neither be exchanged nor refunded.
  • In the case of Change of mind or other personal reason, Delivery Charges which shipper has been paid according to courier service will not be refunded.
  • Refund requests will be processed within 7 working days after receiving the return products.
  • All returns should be sent to Shopizz Pakistan, Near Fun Duniya, Jhan Road, Faisalabad.
  • For further queries about exchanges and returns, please contact us at shopizzpk@gmail.com or 0301-6719945

FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEM(S):

       1.CONTACT CUSTOMER SUPPORT SERVICE

If you wish to return, replace or exchange any portion of your online order, please contact our customer support service 0301-6719945.

       2.REPACK

Please make sure to repack the item(s) you wish to return in a good packing.

       3.REPLACEMENT

In case of replacement our rider from courier service 'll pick the items you want to return from your door step and deliver the new parcel at your door step.

       4.Return

In case of return customer needs to send the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address if he/she wants to return due to change of mind or any other reason.

 

Returns Department

Shopizz Pakistan

1 km from Fun Duniya, Jhang road

Faisalabad

Pakistan

Support : 0301-6719945 (10:00 AM to 5:00 PM  Monday – Saturday)

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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